Terms & Conditions

Last updated: July 31, 2026

1. Acceptance of Terms

By accessing and using the Set Free Brands marketplace, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must be at least 18 years old to create an account and make purchases.

3. Products & Listings

Set Free Brands is a multivendor marketplace. Individual vendors are responsible for accurate product descriptions, pricing, and availability. We do not guarantee the accuracy of vendor listings.

4. Ordering & Payment

By placing an order, you agree to pay the listed price plus applicable delivery fees and taxes. Orders are confirmed upon successful payment processing.

5. Delivery

Estimated delivery times are provided in good faith but are not guaranteed. We are not liable for delays caused by factors outside our control.

6. Returns & Refunds

Our returns policy, detailed separately, forms part of these Terms. Vendors may have additional return policies that apply to their specific products.

7. Vendor Obligations

Vendors must provide accurate product information, fulfill orders promptly, and comply with all applicable Kenyan laws regarding product sales.

8. Prohibited Activities

You may not use our platform to sell counterfeit goods, engage in fraud, harass other users, violate intellectual property rights, or violate any applicable laws.

9. Intellectual Property

All content on Set Free Brands, including logos, design, and text, is owned by Set Free Brands and protected by copyright law.

10. Limitation of Liability

Set Free Brands is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

11. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.

12. Contact

Questions about these Terms? Contact us at info@setfreebrands.com