Shipping Policy
Delivery Information
We deliver across Kenya. Delivery fees and timelines vary by zone.
🎉
Free Delivery on Orders Over KSh 25,000.00
Shop more and save on shipping. Applies to most delivery zones.
Delivery Zones & Rates
| Zone / Area | Delivery Fee | Free Above | Estimated Days |
|---|---|---|---|
|
Nairobi CBD & Westlands
Same-day delivery available |
KSh 0.00 | — | 0–0 business days |
|
Nairobi CBD & Westlands
Same-day delivery available |
KSh 500.00 | — | 0–0 business days |
|
Nairobi Suburbs
Karen, Runda, Lavington, Kilimani etc. |
KSh 300.00 | KSh 7,000.00 | 2–3 business days |
|
Greater Nairobi
Thika, Ruiru, Kiambu, Machakos |
KSh 400.00 | KSh 8,000.00 | 2–4 business days |
|
Central Kenya
Nyeri, Muranga, Kirinyaga, Embu |
KSh 500.00 | KSh 10,000.00 | 3–5 business days |
|
Coast
Mombasa, Malindi, Kilifi, Lamu |
KSh 600.00 | KSh 12,000.00 | 3–5 business days |
|
Rift Valley
Nakuru, Eldoret, Kisumu area |
KSh 550.00 | KSh 10,000.00 | 3–5 business days |
|
Rest of Kenya
All other counties |
KSh 700.00 | KSh 15,000.00 | 4–7 business days |
Delivery FAQs
Orders are processed within 24 hours on business days. You'll receive a confirmation email with tracking details once shipped.
Yes! Once your order ships, you'll receive a tracking number via email and SMS. You can also track it in your account dashboard.
Our delivery partners will attempt delivery twice. If unsuccessful, the item will be held at the nearest depot for pickup.
Deliveries are made Monday–Saturday. Sunday deliveries are available in Nairobi CBD at an extra charge.
Address changes are possible before the order is shipped. Contact us immediately via email or phone.